If you've forgotten your Dyn account password or can't sign in to account.dyn.com, you can reset your password using the email address associated with your Dyn account.
Reset Your Password
- Go to account.dyn.com.
- Select Forgot your password? on the sign-in page.
- Enter the email address associated with your Dyn account.
- Submit the password reset request.
- Check your email for a password reset message from Dyn.
- Open the link in the email and follow the instructions to create a new password.
- Return to account.dyn.com and sign in with your new password.
Frequently Asked Questions
I requested a password reset but did not receive an email. What should I do?
First, allow a few minutes for the message to arrive.
Then:
- Check your spam or junk mail folder.
- Confirm that you entered the email address associated with your Dyn account.
- Search your mailbox for recent messages from Dyn.
- Make sure your mailbox is able to receive new messages.
- Try submitting the password reset request again.
If you still do not receive the message, contact Dyn Support for assistance.
I no longer have access to the email address on my Dyn account. Can I still reset my password?
The automated password reset process requires access to the email address associated with your Dyn account.
If you no longer have access to that email address, contact Dyn Support. Additional account verification may be required before account information can be changed.
My password reset link does not work.
Password reset links may expire or become invalid after they have been used.
Return to account.dyn.com, select Forgot your password?, and request a new password reset email.
Use the link from the most recent reset email you receive.
I received more than one password reset email. Which one should I use?
Use the most recent password reset email. Older reset links may no longer be valid after a newer request has been submitted.
I changed my password but still cannot sign in.
Make sure you are:
- Signing in at account.dyn.com.
- Using the correct Dyn account username or email address.
- Entering your new password exactly as you created it.
- Not using a password automatically filled by your browser or password manager that still contains your previous password.
If needed, try entering your new password manually.
Will changing my account password affect my Dynamic DNS updates?
Changing your Dyn account password may affect devices, applications, or update clients that are configured to authenticate using that password.
After changing your password, review any Dynamic DNS update configurations that use your Dyn account password and update them if necessary.
Should I use my Dyn account password in routers or update clients?
When an alternate update credential is available for your Dyn account, use that credential rather than your account password.
This helps protect access to your Dyn account if credentials stored on a router, device, or third-party application are exposed.
Can Dyn Support tell me my existing password?
No. For security, your existing password cannot be provided to you.
If you do not know your current password, use the password reset process to create a new one.
Where can I get additional help?
If you cannot complete the password reset process or no longer have access to the email address associated with your account, contact Dyn Support for assistance.